“Smart Wifi Plug is paired with the app, however, it doesn’t seem to be operational within the app”

This reset the Smart plug and try pairing again.

Is the Smart Wifi Plug Compatible with A Philips Hue, Samsung Smart Things or Zigbee Hub?

No, you will need to purchase the Zigbee version.

Is the Smart Wifi Plug compatible with Bluetooth?

No, this Smart WiFi plug is not compatible with Bluetooth. It works with WiFi connectivity.

Can I Set up Colour Sequencing?

No, you cannot set up colour sequencing.

Is There an App I Can Use to Control My Colour LED Strips?

No, you cannot use an app to control only the LED Extension Strips. Please take a look at our range of Smart LED Strip Kits.

“My colour LED strips do not power up”

Please use 24V 5A Power supplies and ensure the wiring is correct and power is ON. You can purchase a compatible power supply from us here.

Are the Colour LED Strips Waterproof?

Yes, these LED Strip Extensions are waterproof, IP65 rated.

Do I Need a Controller in Order for My Colour LED Strips to Have Smart Functionality?

Yes, you will need to pair these extension LED strips your existing LED Strip Kit or alternatively you can purchase the controller and power supply from us.

Name	Category	Downloads	Connectivity	Works With
Blind Remote	Smart Curtain & Blind Accessories, Smart Curtain & Blinds		RF (Radio Frequency)
Smart Curtain Tracks & Rail Motor	Smart Curtain & Blinds, Smart Curtain Track	Smart Curtains Installation Guide	Echo Plus (Zigbee Hub), RF (Radio Frequency), WiFi, Zigbee	Alexa, Amazon Echo Plus, Apple Homekit, Apple SIRI, Google Home, Light Wave RF, Philips Hue, SmartThings, Tuya / Smart Life, Zigbee
Smart Silent Gliss 5100 Adaptor	Smart Curtain & Blind Accessories, Smart Curtain & Blinds	Silent Gliss Smart Curtain Adapter	Echo Plus (Zigbee Hub), WiFi, Zigbee	Alexa, Amazon Echo Plus, Apple Homekit, Apple SIRI, Google Home, Light Wave RF, Philips Hue, SmartThings, Tuya / Smart Life, Zigbee
Smart Blind Motor	Smart Blind Motor, Smart Curtain & Blinds	Blind Motor Pairing, Amazon Alexa Routine & Apple SIRI Shortcuts Guide		Alexa, Apple SIRI, Google Home

Image	Name	Category	Downloads	Connectivity	Works With
	Smart WiFi Plug	Smart Plugs, WIFI Plugs	Smart WIFI GU10 Bulbs Pairing Guide	WiFi	Alexa, Apple SIRI, Google Home, Tuya / Smart Life
	Smart Zigbee Plug	Smart Plugs, Zigbee Plug	Zigbee Plug-SmarThings & Philips Hue-Pairing Guide	Echo Plus (Zigbee Hub), Zigbee	Alexa, Amazon Echo Plus, Google Home, Philips Hue, SmartThings, Zigbee

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