- Are mounting screws included?
Mounting screws are included, however, you can also secure the devices with the adhesives included.
- Can I share an Ajax Online Zignito device with my family members or friends?
Yes, that’s possible. You can add as many devices as you want to an account, but a device can only be added to one account. You can share this account with up to five people e.g. family members or friends
- Why don't I get the notifications with my mobile phone app?
Confirm that the app is active on the phone and the relevant reminder function is open; Message notifications and confirmation of the mobile telephone system are on.
- Can the sensors be placed outside?
We recommend that the sensors are kept in a dry area. If placing the devices outside, they should be placed in a sheltered area.
- The Ajax Online Zignito devices cannot connect to the network, what is the reason for this?
1. Check if the LED light on the Zignito Hub is flashing and the network is running, as usual. 2. Check if the devices are in range and connected to the Zignito hub 3. If this fails, please reset and pair the Zignito devices again.
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